Hands-Off CEO Podcast

Podcast Headers (7)

4 Mandatory Hiring Traits of an Operations Manager – E69

Mandi Ellefson’s guest is Zac Stucki, founder of Homeric Consulting Services and the Operations Advisor at Hands-Off CEO. Zac’s specialization is scaling service-based companies, and dealing with the operational constraints and challenges of fast-growing organizations. His education and training is an asset to the Hands-Off CEO tribe, bringing their operations advising to a whole new level.

You’ll hear Mandi and Zac talk about:

  1. “A lot of times, businesses misunderstand what operations is all about,” Zac says. He describes the connection between sales and operations. [3:14]
  2. One challenge in the hiring process is aptly determining if you’re going to get the quality of employees you need to bring your company to the standard and performance you envision. “Oftentimes, what you’re going to [do] is bring in someone you can elevate to that level,” Zac shares. [5:13]
  3. Being more assertive and articulate about your vision helps your team gain clarity on how to execute it. [10:26]
  4. The biggest resistance is not showing up, Mandi finds. She and Zac explore how this affects the company. “When you have an ops manager or any leader on your team resisting development, you should be concerned,” she advises. “If they’re not eating it up with a big spoon… it’s a sign of their inability to look at themselves.” [16:37]
  5. The Great Resignation is inspired by people who are tired of showing up to work every day just to make someone richer. Mandi explains why it’s important to ensure your workplace is one that is driven by a higher purpose than just money. [23:25]

Resources

Zac Stucki on LinkedIn 

 

Mandi Ellefson on LinkedIn | Twitter | Facebook

Hands-Off CEOExecutive Briefing

divider-wave-v

Let us help you Scale to Freedom

Build a team that runs the day-to-day without you, increase profits, and achieve $1M in revenue — and beyond. Apply for a complimentary Scalable Growth Diagnostic Session.
Mandi Ellefson

Mandi Ellefson

Mandi Ellefson helps service businesses with the tricky task of becoming scalable. Her passion is helping freedom seeking entrepreneurs scale the better way– for success in their business and in the rest of their life. Out of a decade+ experience and testing as a business manager, and then building and selling a design business, Mandi has created a system that is responsible for generating tens of thousands of dollars of new revenue for businesses she's worked with.

Posted in

Other articles you may like...

image_6487327
How to Escape the Consulting Agency Cesspool and Scale to $100k/mo in Profits…
3 Key Ingredients
3 Key Ingredients to Attract Higher Quality Clients Who Pay 50-200% Higher Fees
White For Men _ Masculine themes Twitter Post
[Case Studies] Command Higher Fees to Scale Your Consulting Agency (Without Working More, or Hiring a Massive Team)
blond-hair-desk-employee-1181534 1
She Found $84,000 of Extra Profit Hiding in Her Business